Free Audio visual audit & health check
Audio visual and presentation equipment should work seamlessly and be intuitive; however in the real world this is often not the case. TEN Audio Visual provides a range of maintenance and support services for AV equipment including a free ‘Audio Visual Health Check’ to give you a clear picture of your current situation and your options moving forwards. By taking realistic steps we can help you leverage your current investment in presentation technology.
What an AV health check does for you
Our professional audio visual engineers will attend your site(s) and carry out the following;
A full functionality test of your system;
Cabling performance and termination check;
An audit of each component part to include;
a) Age and firmware revision;
b) A PSI test (Performance and Scope for Improvement);
c) Service schedule check;
d) Cleaning of filters;
Assessment of the physical state of the installation equipment.
benefits of an AV health check
Our health checks include remedial works to ensure your equipment is maintained to the best standard, which includes software and firmware upgrades, as well as diagnostic testing for obvious or underlying issues. Regular servicing and maintenance will not only improve the reliability of audio visual equipment, it will also prevent the requirement to replace systems earlier than would otherwise be required. The report will focus on three key areas;
We can carry out minor repairs; we often find cabling within rooms can be messy and incorrectly (or in some cases not at all) connected to component equipment;
Larger repairs will be highlighted and costed as required;
We can make recommendations for improvements in your system.
What you can expect from your AV health check
Our highly experienced engineers undertake a full audit of your audio visual equipment to ascertain where issues might lie, and how these would be resolved. You will receive an impartial assessment from a professional audio visual engineer who will recommend how you can achieve the most from your current equipment by employing “Best Practice Techniques”.
Optional Maintenance Packages
For reassurance when you need it most, TEN Audio Visual offers a tailored package of audio visual maintenance and support contracts at a variety of levels to suit your needs. From same-day call outs to next working day support, we can support any AV equipment and software - to keep you up and running.
Guaranteed to reach you within an SLA (from 4 hours on-site to 3 working days), we pride ourselves on having achieved fantastic results during the past twelve months:
45% of call-outs received a same-day on-site response;
82% of call-outs were resolved on the first call-out, and the remainder were provided with a temporary working solution whilst awaiting repaired/replacement kit);
100% of call-outs were resolved on the second visit.
Don't just take our word for it, see what our clients have to say here.