Don't just take it from us, see what our clients say.
We recently upgraded LifeSize units, software and TV screens at our UK and Asian offices. Ten Audio Visual were excellent from start to finish. They were very clear in showing us how the new system works with helpful demonstrations and all the pricing was laid out openly with no hidden costs. We were also introduced to the LifeSize Cloud App which has been a revolutionary feature for our business. The new equipment is top notch and is very easy to use.Gary has been particularly helpful throughout the process and has answered all of our questions in a timely and effective manner. He has followed-up post-installation to see how everything is going and is a reliable and knowledgeable contact.Becky has been wonderful and extremely helpful in providing support and taking part in demonstrations. She always responds to our queries in a cheerful and prompt manner.The two engineers who carried out the installations worked quickly, quietly and diligently and installed everything to perfection.I can’t thank Ten Audio Visual enough for all they have done and would have no qualms in recommending them to anybody.
We had a connection issue with one of our cables. I contacted TENav in the afternoon and they arranged for their engineers to come to our office first thing the following morning. The issue was identified and resolved within one hour.The engineers even tidied up all of our cables, leaving the room looking a lot smarter than it did! The service from TENav is always impeccable and I would highly recommend them for any IT/AV solutions as they are very invested in providing a seamless customer experience as well as providing great aftercare which can be hard to find these days.
Amadeus contacted TENav initially as we were looking for a new AV solution for our training rooms, which I wanted to update from the older screen and projector to a new large screen format. I was impressed with the consultation, design solution, attention to detail and the understanding of our requirements. The solution updated our IT, enabling us to use the rooms more easily and efficiently.Subsequent to this work, we have had several smaller projects, and are now partnering for a more extensive refit; again enabling technology to bring innovative and collaborative IT solutions to the company.
We briefed TEN AV to provide our client with a complete digital media solution, including some complex audio visual equipment. In addition, we requested a room booking system for four meeting rooms and a room control system for six of the rooms.We were very pleased with the service we received from the team at TEN AV, and the client was extremely happy with the final result.
We asked TENav to help us with an AV installation of a new boardroom conferencing facility. They were very responsive and fully engaged from the outset, with Richard visiting the site in order to tailor a solution that was suitable for our needs: user-friendly video conferencing and wireless presenting. TENav’s solution provided much better value at a fraction of the cost of others that we asked to quote. The after-sales service has also been excellent, and engineers have been willing to visit at short notice to iron out minor teething issues. I wouldn’t hesitate in recommending them.