Maintenance

Providing flexible maintenance packages for your legacy AV and VC solutions, TEN Audio Visual are experts in maintaining your existing, legacy solutions. From Tandberg legacy equipment to Cisco TelePresence support, we can cover it all.

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Reassurance.

For reassurance when you need it most, TEN Audio Visual offers audio visual maintenance and support contracts at a variety of levels to suit your needs. From same-day call outs to next working day support, we can support any AV equipment and software - to keep you up and running.

Reliability.

Guaranteed to reach you within an SLA (from 4 hours on-site to 3 working days), we pride ourselves on having achieved fantastic results during the past twelve months:

  • 45% of call-outs received a same-day on-site response;

  • 82% of call-outs were resolved on the first call-out, and the remainder were provided with a temporary working solution whilst awaiting repaired/replacement kit);

  • 100% of call-outs were resolved on the second visit.

Recommendations.

Don't just take our word for it, see what our clients have to say here.