ten av services

Maintenance

Providing flexible maintenance packages for new or legacy AV and VC solutions, TEN Audio Visual are experts in maintaining your existing and legacy AV systems. From Tandberg equipment to Cisco TelePresence support, we can cover it all. We can offer;

- A fully managed support package

- Four business hours onsite response

- Next business day (NBD) onsite response

- Three business days onsite response

Reliability

  • Guaranteed to reach you within an SLA (from 4 hours on-site to 3 working days), we pride ourselves on having achieved fantastic results during the past twelve months:
  • 45% of call-outs received a same-day on-site response;
  • 82% of call-outs were resolved on the first call-out, and the remainder were provided with a temporary working solution whilst awaiting repaired/replacement kit);
  • 100% of call-outs were resolved on the second visit.

Reassurance

For reassurance when you need it most, TEN Audio Visual offers audio visual maintenance and support contracts at a variety of levels to suit your needs. From same-day call outs to next working day support, we can support any AV equipment and software - to keep you up and running.

To find out what maintenance packages we can offer your business please book an AV health check
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